What can you expect from your photographer? Well we’ll be talking today about the nitty gritty of a photo shoot; how quickly you can expect to recieve your images, what happens if you have to postpone or cancel a photo shoot, agreeing to terms and conditions, and what sort of service you should expect are all reasonable questions which often only appear when it’s too late to ask. Well, we can’t speak for every commercial photographer out there, but we can tell you how we aim to deliver in terms of customer satisfaction. Certainly photographers can expect a certain amount of clear communication from their client, and it’s vital to supply your photographer with a clear brief.What can you expect from us?Our commercial package remains the same for all our clients, and there’s no hidden extras waiting round the corner as with many commercial photographers. We feel it’s important to be flexible, so we ask our clients to agree to some basic standard terms and conditions before booking a commercial photography shoot, but we’re here to talk through any special requirements - and we always aim to make life easier for clients wherever possible. So, back to what to expect from us:

• You will receive a branded DVD delivered to you in our sturdy ‘Post Secure’ packaging
• The DVD contains both high and low resolution images, optimized for Print (300dpi) or Email / Web (72dpi)
• A useful PDF contact sheet will also be stored on your DVD
• Your images are stored on a secure website, accessed via your own personal log-in